FAQs

  • Compatible iPads are the following:

    iPad (5th - 10th generations)

    iPad Air (3rd - 5th generations)

    iPad Pro 9/7", 10.5", 12.9" (1st - 5tth generations)

  • You can redeem a Psymark code by logging in here and entering in your code.

  • To reset your password, go here and enter the email address associated with your Psymark account. A password reset link will be emailed to you.

  • No. But, you do have to have an internet connection to obtain results. You also must have an internet connection to log in or register. Psymark apps work with both Wi-Fi and cellular connections.

  • If you have Wi-Fi, it will take between 2 - 5 minutes to score.

    You can press the "Sync" button to make sure that you are connected to Wi-Fi.

  • This means that the data has been sent to our servers and is in the process of scoring. If it takes more than a couple of minutes to show results, make sure that you have connection to Wi-Fi and press the sync.

  • There is no minimum amount of time that you need to wait between giving tests. You can even give another test before the previous test is scored. The time interval between tests is dependent upon your needs; for example you can give the test, conduct an intervention and give the test again at any time.

  • There is no maximum. The five most recent tests will be shown on the Progress Monitoring Chart. Other tests given can be viewed in the Test History.

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